IT Specialist

Camouflaj, the studio behind RÉPUBLIQUE and IRON MAN VR, is looking for an IT Specialist to join our team.

Responsibilities and Duties
• Supporting Perforce, Jira/Confluence, Unity, and other essential software
• General support of Windows 10, iOS, and Android operating systems
• Installation of software updates and packages
• Basic network, VPN, and remote access support
• Daily support of desktop computers, printers, VR equipment, and dev kits
• Imaging computers and setting up new workstations for onboarding new employees
• Keeping system images up-to-date and current for all supported systems
• User access and security permissions configuration for all user-facing services
• Basic troubleshooting of issues with Windows firewall and local workstation security
• Routine and emergency virus, malware, and spyware remediation
• Management of cloud based or other workstation backup software
• Support and access of company Wi-Fi
• Update and add documentation to the IT Confluence space
• Daily updates of all tickets and request in the ticket system

Skills Needed
• Capability to diagnosis and fix issues with all hardware components in a PC
• Including motherboards, video cards, memory, hard drives, solid state drives, network cards, and audio cards
• Strong interpersonal skills
• Ability serve and relate to people and issues with empathy, compassion, understanding and support
• Ability to work cross functionally with all disciplines
• Be able to work independently and track work through to completion
• On call status if needed
• Willingness to work on site at the studio every weekday

Nice to Have
• Knowledge of Linux or Mac OS
• Familiarity with at least one scripting or programming language
• CompTIA Network+, A+, and Microsoft MCDST
• At least two years of experience in an IT Specialist or Desktop Support role

Please send your resume, cover letter, and any supporting materials to [email protected] Good luck!